Privacy Policy
Your personal information deserves careful handling, and this Privacy Policy sets out exactly how we approach that responsibility. It describes the categories of data gathered when you browse our platform, the reasons behind any processing we undertake, the tracking technologies operating in the background, and the choices available to you as a visitor located in New Zealand. Our practices are shaped by the Privacy Act 2020 and the Information Privacy Principles that sit at the heart of New Zealand data protection law.
Before reading further, it helps to understand what this website actually is. Jackpot City Casino operates purely as an informational and affiliate resource covering the iGaming space. We publish casino reviews, bonus guides, pokie and slot content, and payment method explainers for a New Zealand readership. We are not a gambling operator, we hold no player accounts, and we never accept wagers, deposits, or withdrawals of any kind. That distinction matters, because it means the data we handle is far more limited than what a licensed casino would collect.
Scope of This Policy and Who It Applies To
This document governs data handling on our website only. It applies to every visitor who loads a page, subscribes to updates where offered, submits an enquiry, or interacts with any feature we provide. It does not extend to third-party casinos, sportsbooks, payment providers, or any other external service you may reach by following a link from our pages. Each of those operators maintains its own privacy documentation, and their obligations to you are separate from ours.
Because our audience is based in New Zealand, we have aligned this policy with the expectations of the Office of the Privacy Commissioner and the statutory framework that agency oversees. Guidance on the current legislation is published by the Office of the Privacy Commissioner, which explains how the Privacy Act 2020 regulates the collection, storage, and disclosure of personal information by agencies operating in this country.
If you disagree with any part of this policy, the appropriate response is to stop using the website. Continued browsing after the policy has been published, or after any revision takes effect, signals your acceptance of the practices described here.
An Editorial Platform, Not a Gambling Operator
Everything on this website exists to inform. Our writers assess online casinos available to New Zealand players, break down bonus terms, compare banking options, and explain how popular games work. Some of the outbound links inside that content are affiliate links, meaning we may earn a referral commission if you click through and later register or transact with an operator.
Affiliate commissions fund the platform, but they do not dictate our conclusions. Reviews, ratings, and rankings are prepared on editorial grounds, and a commercial relationship with an operator never guarantees favourable coverage. Equally important from a privacy standpoint: when you click an affiliate link, the destination site may set its own cookies or receive a referral identifier, and from that moment its privacy policy — not ours — governs what happens to your data.
Information That Reaches Us
The overwhelming majority of visitors browse anonymously. We do not require registration, and no page on this site asks for financial details, identity documents, or gambling account credentials. The data we do receive falls into two broad streams: details you actively supply and technical signals generated automatically by your device.
Voluntarily supplied information arises only when you choose to get in touch or engage with an interactive feature. Depending on the situation, this may include:
- Your name or preferred alias, when you send a message through our enquiry channels;
- Your email address, if you contact us or opt in to receive content updates;
- The substance of any correspondence, feedback, or question you submit;
- Any additional details you decide to share of your own accord.
Automatically gathered technical data is created simply by loading our pages. This stream covers your IP address, approximate region, browser type and version, operating system, device category, screen resolution, referring website, pages viewed, time spent on each page, and click patterns. On its own, this material rarely identifies a specific individual; we treat it as aggregate insight into how the platform performs and where the content resonates.
Why We Process What We Collect
Under the Information Privacy Principles, an agency should collect personal information only for a lawful purpose connected with its functions. Our purposes are narrow and practical. We use visitor data to keep the website running smoothly, to measure which reviews and guides attract genuine interest, to diagnose technical faults, and to reply when someone writes to us.
Technical and analytical data helps us understand reading behaviour in the aggregate — which pokie guides are popular, where readers abandon a page, and whether the site loads quickly on mobile networks common across New Zealand. Contact details are used solely to respond to the enquiry that prompted them. We do not sell personal information to data brokers, and we do not build advertising profiles of individual readers.
The table below summarises the main processing activities in one place:
| Data Category | How It Reaches Us | Purpose of Processing | Typical Retention |
|---|---|---|---|
| Contact details (name, email) | Submitted voluntarily via enquiry channels | Responding to questions and privacy requests | Until the matter is resolved, plus a reasonable record-keeping period |
| Device and browser data | Transmitted automatically by your browser | Site performance, compatibility, and security monitoring | Held in aggregated form; raw logs cycled periodically |
| Usage and navigation data | Generated by analytics cookies | Content improvement and audience measurement | According to the analytics provider’s retention window |
| Referral identifiers | Created when you click an affiliate link | Attributing commissions to this website | Managed by the partner’s tracking platform |
Cookies, Pixels, and Similar Tools
Like nearly every modern publisher, we rely on cookies — small text files stored by your browser — together with related technologies such as pixels and local storage. These tools serve several distinct functions on our platform. Performance cookies record how pages load and flag errors. Analytics cookies allow us to count visits and study reading patterns without identifying individuals. Affiliate cookies ensure that when a reader clicks through to a casino partner, the resulting referral is correctly attributed to us. A small number of functional cookies simply remember preferences so the site behaves consistently between visits.
You remain in control of all of this. Every mainstream browser lets you view stored cookies, delete them, block them by category, or refuse them outright through its settings menu. An independent explanation of how these files work and how to manage them across different browsers is available at All About Cookies, a widely referenced consumer education resource.
Bear in mind that disabling cookies has consequences. Certain features of the website may stop functioning as intended, saved preferences will be lost, and affiliate attribution may fail — which affects us commercially but has no negative effect on you. Blocking analytics cookies simply means your visit is not counted in our statistics.
Where our analytics providers offer their own opt-out mechanisms, such as browser add-ons or preference dashboards, we encourage readers who value minimal tracking to use them alongside browser-level controls.
Partners, Processors, and Sites Beyond Our Control
Running an affiliate publication involves a small ecosystem of third parties. Hosting providers store our files, analytics vendors process usage statistics on our behalf, and affiliate networks operate the tracking infrastructure that records referrals. Each of these providers receives only the data necessary to perform its function, and we expect them to protect that data with safeguards consistent with recognised industry practice.
External casino and gambling websites are a different matter entirely. Once you leave our pages — whether via an affiliate link, a citation, or a resource reference — you enter an environment we neither own nor supervise. We cannot vouch for the privacy standards, security measures, or data practices of any external operator, however reputable it may appear in our reviews. Before registering with any gambling site, read its privacy policy and terms carefully, and confirm that it holds appropriate licensing for players in your jurisdiction.
Some of our service providers may store or process data on servers located outside New Zealand. Where that occurs, we take reasonable steps to ensure the information receives protection comparable to the safeguards required under New Zealand law, in line with the disclosure principles governing cross-border transfers.
Your Entitlements Under New Zealand Privacy Law
The Privacy Act 2020 grants individuals meaningful rights over their personal information, and we honour those rights without obstruction. If we hold personal information about you — most commonly an email exchange — you are entitled to know that, to see it, and to have it put right if it is wrong.
In practical terms, you may exercise the following entitlements at any time:
- Access: request confirmation of whether we hold personal information about you and receive a copy of it;
- Correction: ask us to amend information that is inaccurate, incomplete, or out of date;
- Deletion: request removal of information we no longer need for the purpose it was collected;
- Withdrawal of consent: unsubscribe from any communications or revoke permissions previously granted;
- Complaint: raise concerns with us directly, and escalate unresolved matters to the Privacy Commissioner.
We respond to properly made requests within the timeframes contemplated by the Act, and we do not charge for straightforward access or correction requests. If you believe we have mishandled your information and our response leaves you unsatisfied, you may lodge a complaint with the Office of the Privacy Commissioner, the independent regulator responsible for privacy matters in New Zealand.
How Long Records Are Kept and How They Are Protected
Retention is governed by necessity. Correspondence is kept while an enquiry remains open and for a reasonable period afterwards, so we can refer back to it if the matter resurfaces. Server logs containing IP addresses are rotated on a routine cycle. Analytics data persists according to the configured retention windows of our measurement tools, after which it is deleted or reduced to anonymous aggregates that can no longer be linked to any visitor.
Security receives equal attention. The website is served over encrypted HTTPS connections, access to any stored correspondence is restricted to those who genuinely need it, and our hosting environment benefits from standard protections against unauthorised intrusion. These are reasonable safeguards proportionate to the modest sensitivity of the data we handle.
No online system can promise absolute security, and we make no such promise. What we do commit to is acting swiftly if a privacy breach ever occurs, including assessing whether the incident meets the threshold for notification to affected individuals and the Privacy Commissioner as the law requires.
Age Restrictions and Responsible Gambling Context
Our content deals exclusively with gambling and is intended for adults. Under the Gambling Act 2003 and the regulatory framework administered by the Department of Internal Affairs, most forms of gambling in New Zealand carry a minimum age of 18. Nothing on this website is directed at anyone below that age, and we do not knowingly collect personal information from minors. Should we discover that a person under 18 has supplied us with personal details, those details will be erased promptly.
Because we are a publisher rather than an operator, we do not run identity checks or gambling age verification ourselves — that obligation rests with the licensed casinos you may choose to join. Parents and guardians concerned about underage access to gambling content are encouraged to use parental control software, and readers seeking information about New Zealand’s regulatory environment or harm-minimisation services can consult the Department of Internal Affairs, which oversees gambling regulation nationally.
We also remind every reader that gambling carries financial risk. Treat it as entertainment, set limits before you play, and seek support if it stops being enjoyable.
Revisions to This Document
Privacy practices evolve — new tools appear, regulations shift, and our content offering grows. We therefore reserve the right to amend this Privacy Policy whenever circumstances require. Any updated version will be published on this page with a refreshed effective date, and material changes may additionally be highlighted through a notice on the website.
We suggest revisiting this page from time to time, particularly before submitting personal information. Your continued use of the platform after a revised policy takes effect constitutes acceptance of the amended terms.
Reaching Us With Privacy Questions
Questions about this policy, requests to access or correct personal information, and concerns about how your data has been handled are all welcome, and we aim to address them promptly and transparently. The quickest route is to email our team at [email protected], or to use the enquiry options listed on our Contact page, where 24/7 live chat and email support are available.
Written correspondence regarding privacy matters may also be directed to our postal address at Ground Floor, Kingsway House, Havilland Street, St Peter Port, Guernsey. Whichever channel you choose, please describe your request clearly and include enough detail for us to locate any information we may hold about you, so that we can respond within the timeframes expected under New Zealand privacy law.